Microphone and speakers (Bluetooth, USB plug-in, or built-in). A Mac that can run macOS X with macOS 10.9 or later. If you have a Mac, you'll need to install Zoom Client 5.1.1 and have the following features and software to use Zoom. iPhone, iPod Touch, or iPad running iOS 7 or later. iPhone 3GS with no front-facing camera, iPhone 4 and later, iPod Touch 4th generation and later, iPad 2 or later, iPad Pro, iPad mini. System Requirements: iPhone, iPad, iPod Touch If your iPhone, iPad, iPod Touch, or Mac includes the following features and software, you can use it with Zoom. Here's a list of Apple devices that are Zoom compatible. The first part of learning how to use Zoom is making sure you have the proper hardware and software. Zoom Troubleshooting Steps for iPhone, iPad & Mac. Fix Zoom Microphone & Speaker Issues on Your Mac. What to Do If Your Microphone or Speakers Aren’t Working on Your iPhone or iPad. Tap Play to play back the recording. If you don't hear the audio being played back, there could be issues with your connection or desk phone. Tap Stop to stop recording or wait for the phone to stop recording. 
Tap Record to start recording audio and speak in to your handset or connected headset.SoundPoint IP series: Press Menu > Status > Diagnostics > Test Hardware > Audio Diagnostics.VVX series: Navigate to Home > Settings > Status > Diagnostics > Test Hardware > Audio Diagnostics.Navigate to the audio diagnostics tool.Visit the manufacturer's support site to learn more. If you are having issues with audio on a provisioned Polycom phone, there are additional built-in audio diagnostics that you can use.
If you don't hear audio being played back, there could be issues with your connection, audio device, or desk phone. Zoom Phone will automatically play back the audio.
If you're using the Zoom desktop client or mobile app, sign in to Zoom, then click or tap Phone. To test your speakers and mic, you can record audio and play it back. Zoom desktop client, mobile app, or a provisioned desk phoneĭesktop client, mobile app, or desk phone. You can access the testing service on the Zoom desktop client, mobile app, or provisioned desk phone. Zoom Phone has an automated testing service that allows you to test your mic and speakers.
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